Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information as long as necessary for the fulfillment of those purposes.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Who We Are

Our website address is:

Data We Collect and Why We Collect It collects and uses information through this website or our online communications (such as email lists) for the purposes set forth within this policy.

We collect several types of information about our site’s visitors. We may collect this information either directly when you provide it to us or automatically as you navigate through our website.

Information You Choose to Provide

We collect the information you choose to provide to us when you sign up, correspond with us, or interact with our website.

Information collected includes personal information provided in contact inquiries, quote requests, or when an individual subscribes to our email list. We require your email address at a minimum, however, in some cases we also ask for additional information to help us better service you and fulfill your request. We do not collect any personal information that you do not expressly provide.


When visitors leave comments on the site, we collect the data shown in the contact form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment. All comments and contact forms are evaluated by Clean Talk, a third-party spam prevention service. See their Privacy Policy here.

Contact, Quote Requests or Registration Forms

When you register for an event such as a webinar, we will collect your name and e-mail address as well as a variety of other information that may be pertinent to the type of contact or registration. We will email you about the event or respond to your comment as is applicable.

Opt-in to hear from us

When you opt into our newsletter and mailing list, we collect your name and e-mail address. We use a third-party service to collect your information and distribute the newsletter: MailChimp.

Information We Collect Automatically


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Google Analytics

When someone visits our website, we use Google Analytics to collect standard Internet usage information and details of visitor behavior patterns. We do this to learn more about how our website is working, how many visitors we have and what is being accessed and useful to our visitors. This information is only processed in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

This information is collected and stored by Google and not on our website. The information collected does not include your email, name, account information, or billing information. It includes such information as:

  • Your IP address or proxy server IP address
  • Basic domain information
  • Your Internet service provider
  • Date and time of your visit to our website
  • Length of time on our website
  • Pages you have accessed
  • Website which referred you to us
  • Operating system your computer uses

Additional Information

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How Long We Retain Your Data

Generally, all information is stored indefinitely unless you request to remove it.

If you leave a comment or fill out a contact form, the comment, your information and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We do not expire the Google Analytics data pertaining to your visit to our website.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments or completed a contact form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitors’ comments, contact forms and quote request forms may be checked through an automated spam detection service.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Mailchimp’s privacy notice.

When/If you make a purchase on our website certain types of sensitive information, such as financial information, may be collected. We do not receive or retain copies of this information on our server. We redirect visitors to a secure server to complete these transactions and all data is both collected and stored by these processors. Current payment gateways in use are maintained by PayPal and Stripe. For more information, please see PayPal’s and Stripe’s privacy notices.

We will not sell, rent, or share your personal information to any third party for marketing purposes without your consent.

How We Protect Your Data

The security of your personal information is important to us.

  • Your information is sent over an authenticated and encrypted connection using the Secure Socket Layer (SSL).
  • We communicate with third-party partners (as identified in this Privacy Policy) via SSL.
  • We limit login attempts, use iThemes Security protocols and host with a provider who actively monitors security and intrusions on our website.

Additional Security Tools

Our website uses WordPress plugins for security and backup. The information we collect is in backups stored on the web server. See iThemes Security Privacy Policy for specific information.

Backup Tools

Per the functionality of this plugin, backups of our website files and/or database are created and stored locally on the server we use and/or remotely on 3rd party servers based on the settings of this plugin. Archives can include, but are not limited to, file and database assets, including hashed passwords, 3rd party data, uploads and user information. These backups are stored to provide critical functionality of this plugin.

Cookies are used to handle importing and restoring backups. Cookies used during the restore/import process expire after 24 hours.

Some plugin settings ask for an email address or login credentials to 3rd party services. This is stored to provide functional features to the plugin.

This plugin tracks dates, times and actions of successful and unsuccessful backups and remote data transfers. This is stored to help make the plugin better and assist with troubleshooting problems.

This plugin logs some personal information such as email addresses, usernames, database and server information. This is stored to help make the plugin better and assist with troubleshooting problems. Settings are retained indefinitely until they are changed or removed manually.

Backup zip files are stored with hashed file names to prevent filename guessing and directory browsing is disabled.

Backups can be sent to third-party destination servers, including but not limited to:

Security Tools

Security Logs: The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

When running Security Check, will be contacted as part of a process to determine if the site supports TLS/SSL requests. No personal data is sent to as part of this process. Requests to include the site’s URL. For privacy policy details, please see the iThemes Privacy Policy.

This site is scanned for potential malware and vulnerabilities by the iThemes Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.

In order to ensure file integrity, iThemes Security pulls data from,, and No personal data is sent to these sites. Requests to include the WordPress version, the site’s locale, a list of installed plugins, and a list of each plugin’s version. Requests to and include the installed iThemes products and their versions. For privacy policy details, please see the WordPress Privacy Policy. For privacy policy details, please see the iThemes Privacy Policy. Requests to are to content added and managed by iThemes which is covered by the Amazon Web Services Data Privacy policy.

Nonetheless, no communication via the Internet can ever be 100% secure. Accordingly, you are advised to use caution and discretion when determining what personal information to disclose to us via the site. If you have any questions about security on our site, contact us.

Modifications to this policy may occur in the future. We will reflect those changes in this statement and update the policy as needed.


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